How a Solid Customer Experience Strategy Can Drive Incremental Revenue
You can’t deny it: customer expectations have rapidly evolved in the post-pandemic era. The customer journey itself has been redefined, shifting from a focus on entertainment value to one that is more balanced between peace of mind and unique entertainment offerings.
The Top 6 Ways to Optimize Your Resort Website for Increased Bookings
Appealing to the modern luxury traveler means that resorts need dynamic websites that are interactive, mobile-friendly, extremely intuitive, and seamlessly branded — all while centered around booking and converting for the business.
The Hospitality Technology Stack: Why and How You Should Consolidate
Resorts learned a hard lesson in 2020: never underestimate the power of technology. When the pandemic hit, many hotels and resorts were running decades-old technology stacks. As travel began to pick up near the end of 2020, hotels and resorts that were unprepared to meet the new consumer expectations failed to maximize profitability.
UrVenue Tapped As Technology Partner For Resorts World Las Vegas
Leading hospitality technology company, UrVenue, a platform that powers commerce, enhances the guest experience, and monetizes a resort’s real estate, today announced its partnership with Resorts World Las Vegas, the first resort to be built on the Las Vegas Strip in over a decade.
Virtual Venue Experiences Drive Record Pre-Opening Bookings for Circa’s Stadium Swim
Mike Peña, Director of Pool Operations at Circa Resort & Casino in Las Vegas, knows his way around a casino opening. Each one, he says, comes with a unique set of challenges, but opening Circa during a pandemic was new territory.