Why Selling Experience-Based Inventory Via a Direct Booking Path Increases Resort Revenue Opportunities

With advancements in booking technology, resorts have seen experience-based inventory – shows, restaurants, pools, nightclubs, lounges, amenities and…

Celebrating Women’s History Month with Partner, Innovator and Resorts World Executive, Lori Kobashigawa

At UrVenue, we have the unique opportunity to partner with a vast network of female hospitality innovators on the front lines of technological innovation. Many of these women have helped transform the way multi-billion dollar resorts and hotels drive commerce and elevate the guest experience.

UrVenue Celebrates its “Women in Tech” in Honor of Women’s History Month

Each of UrVenue’s “women in tech” has made significant contributions to the rapid growth of our organization by simply being herself. When we asked women about how they view their contributions to UrVenue, we were amazed by the wide scope of answers, but we weren’t surprised — fostering diverse teams has been a priority for us from the start.

Predicting Future Hospitality Tech Trends for 2022 and Beyond

Emerging hospitality tech stack trends point toward personalized, customizable approaches that keep guests at the center while opening new revenue streams and giving operators more control over creating comprehensive guest experiences.

How a Solid Customer Experience Strategy Can Drive Incremental Revenue

You can’t deny it: customer expectations have rapidly evolved in the post-pandemic era. The customer journey itself has been redefined, shifting from a focus on entertainment value to one that is more balanced between peace of mind and unique entertainment offerings.

Unified Booking: Unlock Hospitality Revenue Beyond the Room

How can a restaurant reservation, show ticket, or cabana purchase turn into opportunities to upsell, cross-sell, package, and bundle profitable resort experiences? Two words: unified booking.

The Hospitality Technology Stack: Why and How You Should Consolidate

Resorts learned a hard lesson in 2020: never underestimate the power of technology. When the pandemic hit, many hotels and resorts were running decades-old technology stacks. As travel began to pick up near the end of 2020, hotels and resorts that were unprepared to meet the new consumer expectations failed to maximize profitability.