Predicting Future Hospitality Tech Trends for 2022 and Beyond

Emerging hospitality tech stack trends point toward personalized, customizable approaches that keep guests at the center while opening new revenue streams and giving operators more control over creating comprehensive guest experiences.

How a Solid Customer Experience Strategy Can Drive Incremental Revenue

You can’t deny it: customer expectations have rapidly evolved in the post-pandemic era. The customer journey itself has been redefined, shifting from a focus on entertainment value to one that is more balanced between peace of mind and unique entertainment offerings.

Unified Booking: Unlock Hospitality Revenue Beyond the Room

How can a restaurant reservation, show ticket, or cabana purchase turn into opportunities to upsell, cross-sell, package, and bundle profitable resort experiences? Two words: unified booking.

The Hospitality Technology Stack: Why and How You Should Consolidate

Resorts learned a hard lesson in 2020: never underestimate the power of technology. When the pandemic hit, many hotels and resorts were running decades-old technology stacks. As travel began to pick up near the end of 2020, hotels and resorts that were unprepared to meet the new consumer expectations failed to maximize profitability.