Knowledge Management & APIs
Knowledge is at the core of UrVenue’s ecosystem. Provide guests, third parties, and staff alike with easy, instant access to information and booking capabilities.
Effectively and securely send and receive information between UrVenue’s data ecosystem and third-party providers.
UrVenue’s data ecosystem enables third-party providers the ability to safely and securely communicate information to and from UrVenue, complete with access management.
Aggregate all outlet information, schedules, events, performers, photo galleries, and inventory in one place.
Maximize customer engagement with a digital concierge that gives instant access to outlet information and booking capabilities.
AI In-Room Assistant
Provide customers with an in-room virtual assistant instant access to venue information, reservation options and booking on-property.
Call Center & Concierge
Leverage the centralized UrVenue knowledge management to provide customer experience teams with comprehensive, easily searchable data sources that make it easy to find outlet information and book.