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Cohesive in-house tool will empower group attendees to customize and manage their on-property experiences without needing to download an app; Visit UrVenue at Booth 1031

UrVenue and Club Med have collaborated to create the Group Itinerary Builder, a new tool designed to streamline group itinerary planning for hotels and resorts. This innovative solution will debut at HITEC, held at the Charlotte Convention Center through June 27.

Tracee Nalewak, Chief Growth Officer of UrVenue, highlights the rising demand for unique group experiences, such as tennis, sailing, and even flying trapeze. The Group Itinerary Builder, developed in partnership with Club Med, allows group attendees to explore activities and manage their event schedules through an interactive guest portal.

UrVenue, known for pioneering the Property Experience Management System (PXMS) in 2022, enhances the booking and operational processes for various hospitality sectors. Club Med, an early adopter of the PXMS, has seen significant success with this technology. Their collaboration even earned them a finalist spot in the Skift Idea Awards in 2022.

The Group Itinerary Builder, first launched at Club Med Cancún in April 2024, received positive feedback from over 800 group attendees, praising its user-friendly interface and efficiency.

Key Features of the Group Itinerary Builder:

  1. Enhanced Guest Experience: A digital itinerary manager for group attendees to explore and manage resort experiences and scheduled events.
  2. Scalability: A globally scalable module within UrVenue’s PXMS, showcasing group event schedules and activities.
  3. Advanced Communication: Real-time messaging and pre-arrival communications through personalized guest portals.
  4. Operational Efficiency: Automation of manual processes for meetings and events, improving coordination.
  5. Incremental Revenue: Promotion of activities and extended stays to boost revenue.

Vikki Knudsen, Senior Director Sales Strategy at Club Med, emphasizes the tool’s impact on group attendee management and its potential for generating additional revenue through third-party bookings and extended stays.

For a demo of the Group Itinerary Builder and UrVenue’s PXMS at HITEC Charlotte this week, schedule your meeting at our booth: HERE

Read Full Press Release Here